ISO 27001 Certified Security Management ISO 27001 Certified Security Management ISO 27001
SOC 2 Type 2 Attested SOC 2 Type 2 Attested SOC 2
OpenID Connect Certified Identity Provider OpenID Connect Certified Identity Provider OpenID
Adaptive   Secure  Intuitive

Enterprise platforms and digital services, built to perform.

Avion builds and operates the digital platforms complex organisations depend on. Our flagship platform, Avalon, unifies engagement, workflows, service delivery, identity, commerce and intelligence. We also implement, host and support Sitefinity, Umbraco and business-critical .NET applications.

2008
Founded — built for the enterprise from day one
99.99%
Uptime SLA across mission-critical platforms
24 / 7
Global support for enterprise customers
AU · SG · MY · UAE
Sovereign delivery, dedicated tenant per client
Two ways to work with Avion

One partner for Avalon and the platforms you already run.

Adopt Avalon as your enterprise platform, or engage Avion to implement, host and support Sitefinity, Umbraco and business-critical .NET applications. Whichever path you choose, you get the same engineering discipline, operational expertise and security-first approach.

Our platform

Avalon

Unify CRM, membership, workflows, service delivery, identity, commerce and intelligence on one secure, adaptable platform—configured around the way your organisation operates.

  • One connected record across people, organisations and processes
  • Certified identity, single sign-on and end-to-end auditability
  • Ava intelligence and configurable solutions on the same platform
Explore Avalon
Our services

Avion Services

Implement, host and support business-critical digital platforms, including Sitefinity, Umbraco and custom .NET software—available independently or alongside Avalon.

  • Sitefinity and Umbraco implementation, migration, upgrades and support
  • Managed Azure hosting, monitoring, backups and incident response
  • Application management for custom and third-party .NET software
Explore our services
Avalon capabilities

The capabilities most businesses buy as separate systems — Avalon delivers them as one.

Pick what you need today; add the rest when you're ready. Same fabric, same identity, same source of truth.

🤝

CRM & Engagement

Unify every customer, member, organisation and interaction in one governed relationship record.

🔄

Workflow & Service Management

Manage tickets, cases, tasks, SLAs and configurable workflows in one operational record.

🔐

Identity & Access

Certified OpenID Connect identity with SSO, MFA, passkeys, role-based access and complete auditability.

🛡️

Audit & Governance

Maintain tamper-evident records of significant user, workflow and administrative actions—structured evidence for auditors and regulators.

🤖

Ava Intelligence

Ask questions of governed Avalon data in plain English and turn the answers into actionable analysis.

👥

Workforce Management

Onboard, train, assess, accredit and manage people, qualifications and compliance.

🛒

Commerce & Point of Sale

Sell online and on site with catalogues, checkout, flexible payments, subscriptions and point of sale.

🖥️

Portals & Content

Deliver member, customer and staff portals connected directly to your governed data and workflows.

Solutions built on Avalon

Packaged answers to specific business problems.

Avalon's capabilities, pre-assembled around a job to be done — then configured to your organisation.

🎧

Service Desk

Tickets · projects · SLAs

Manage support tickets, delivery boards, milestones, tasks and SLAs together—connected to the customer and a single operational record.

🎢

Concierge

Attractions · ticketing · point of sale

Manage tickets, admissions, rentals and on-site sales across digital and physical touchpoints, integrated with access and point-of-sale hardware.

👥

Crew

Onboarding · training · accreditation

Onboard, train, accredit and manage regulated workforces through a trusted registry of people, qualifications and compliance status.

Explore Avalon solutions

Avion Services

We implement, host and support your platforms — Avalon or not.

These services stand alone. Adopting Avalon is not a prerequisite.

🧩

Sitefinity Implementation

Progress Sitefinity

End-to-end Sitefinity services for new and existing platforms—from implementation and migration to upgrades, hosting and ongoing support.

🖥️

Umbraco Implementation

Umbraco CMS

End-to-end Umbraco services for new and existing platforms—from design and implementation to migration and ongoing support.

☁️

Cloud Hosting & Managed Services

Microsoft Azure

Managed Azure hosting for Sitefinity, Umbraco and custom .NET applications, including monitoring, backups and incident response.

🛠️

Application Management & Support

Custom & Third-Party Software

Application management and support for business-critical .NET software developed in-house or by third-party vendors.

Explore Avion Services

Industry experience

Experience across complex industries.

From Avalon solutions to enterprise CMS and managed platforms, Avion supports organisations with complex digital and operational requirements.

🤝

Membership, Regulation & Communities

Membership, registries, accreditation and community engagement.

🎟️

Travel, Hospitality & Experiences

Digital experiences, ticketing, commerce and customer engagement.

⚙️

Enterprise & Essential Industries

Secure portals and operational platforms for healthcare, infrastructure, manufacturing and other complex sectors.

Let's connect

Let's build what's next — together.

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Global Headquarters

Australia
100 Mount Street, Level 25
Australia 2060

Phone: +61 (02) 8019 7000

Regional Offices

Singapore — Marina Bay Financial Centre, 10 Marina Boulevard, 018983

Malaysia — No. 3, Jalan Bangsar, KL Eco City, Kuala Lumpur

Talk to the right team

Sales: sales@avionsoftware.com
Support: support@avionsoftware.com
Partnerships: partners@avionsoftware.com

Existing customer?

Access our customer support portal for immediate assistance.

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