ISO 27001 Certified Security Management
ISO 27001
SOC 2 Type 2 Attested
SOC 2
OpenID Connect Certified Identity Provider
OpenID
ISO 27001 Certified Security Management
ISO 27001
SOC 2 Type 2 Attested
SOC 2
OpenID Connect Certified Identity Provider
OpenID
Turn applications, requests, reviews and approvals into structured workflows with defined ownership, meaningful status and a connected operational record.
Manual hand-offs, inbox approvals and spreadsheets make it difficult to understand what is waiting, who owns the next action and why a decision was made.
Avalon documentation demonstrates configurable approval processes with role-specific access, mandatory information, filtered work queues, status transitions and email notifications. These examples support the underlying workflow capabilities; each solution is configured for its specific process.
Route work to the appropriate role and make the required next action visible.
Collect required information and apply configured steps before a request progresses.
Keep status, actions and communications connected to the underlying record.
Capture structured information through configured forms and associate it with the relevant person, organisation or operational record.
Direct work to authorised roles and help users locate records by status or other configured criteria.
Require defined information and actions before a record moves to its next state.
Represent meaningful workflow states and track time-sensitive work according to the agreed process.
Send configured communications when work requires attention or reaches a significant stage.
Keep significant actions and status changes associated with the operational record for oversight and assurance.
Define the request, roles, decisions, exceptions and evidence requirements.
Set up records, forms, states, routing, permissions and notifications.
Test normal paths, exceptions and role-specific behaviour with process owners.
Use operational records and reporting to identify bottlenecks and refine the process.
Identity, role-based access and auditability help ensure users can perform the actions appropriate to their responsibilities. APIs can connect agreed data and events with surrounding systems.
Relationship Management → · Membership Management → · Service Desk →
We’ll work through its records, roles, decisions, exceptions and integration needs, then identify an appropriate Avalon configuration.
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