ISO 27001 Certified Security Management ISO 27001 Certified Security Management ISO 27001
SOC 2 Type 2 Attested SOC 2 Type 2 Attested SOC 2
OpenID Connect Certified Identity Provider OpenID Connect Certified Identity Provider OpenID

Avalon — the engagement fabric for enterprises.

One secure, adaptable platform for engagement, workflow, service, identity, commerce and intelligence — configured to your process, deployed in your own dedicated tenant.

Why Avalon

Buy one platform, not a stack of systems that don't talk.

Most enterprises run a separate CRM, service desk, identity provider, commerce engine, CMS and BI tool — then pay an integration tax forever to keep them in sync. Avalon removes that tax by putting them on one fabric.

Capabilities

One secure platform. Multiple enterprise capabilities.

The capabilities most businesses buy as separate systems — Avalon delivers them as one.

🤝

CRM & Engagement

Customers · Members · Relationships

Unify every customer, member, organisation and interaction in one governed relationship record.

🔄

Workflow & Service Management

Tickets · Boards · SLAs

Manage tickets, cases, tasks, SLAs and configurable workflows in one operational record.

🔐

Identity & Access

Certified OpenID Provider

Certified OpenID Connect identity with SSO, MFA, passkeys, role-based access and complete auditability.

🛡️

Audit & Governance

Tamper-evident · Compliance

Maintain tamper-evident records of significant user, workflow and administrative actions—structured evidence for auditors and regulators.

🤖

Ava Intelligence

AI-native analytics

Ask questions of governed Avalon data in plain English and turn the answers into actionable analysis.

👥

Workforce Management

Onboarding · Training · Accreditation

Onboard, train, assess, accredit and manage people, qualifications and compliance.

🛒

Commerce & Point of Sale

Online · On-site · Multi-PSP

Sell online and on site with catalogues, checkout, flexible payments, subscriptions and point of sale.

🖥️

Portals & Content

Member · Customer · Staff

Deliver member, customer and staff portals connected directly to your governed data and workflows.

Is Avalon right for you?

Built for organisations that have outgrown a stack of disconnected systems.

Avalon fits best when these sound familiar.

How we deliver

Implementing Avalon.

A defined path from fragmented stack to one fabric.

Our platform

Implementing Avalon

  1. Discover Your processes and systems — and what Avalon configures, what we build bespoke, what we integrate.
  2. Configure & integrate Capabilities stood up on Avalon's low-code core, connected to the systems you keep — SAP, Oracle, Salesforce, Azure AD, payment gateways and more.
  3. Launch Live on your own dedicated tenant, secured to ISO 27001 and SOC 2 from day one.
  4. Operate & evolve Run to your agreed availability tier — extend it by adding a line of business, not another integration.
Next

Go deeper

🤖

Ava Intelligence

AI-native analytics

Ask governed Avalon data questions in plain English and get the analysis, not just charts.

Explore Ava →
🧩

Solutions on Avalon

Service Desk · Crew · Concierge

Packaged answers to specific business problems, ready to configure to your organisation.

Explore solutions →
🔐

Security & Identity

Certified OpenID Provider

Certifications, identity architecture, audit and the dedicated-tenant operating model.

Explore security →

Ready to discuss your requirements?

Start with a discovery conversation. Tell us about your organisation, your current systems and your priorities.

Talk to us