ISO 27001 Certified Security Management ISO 27001 Certified Security Management ISO 27001
SOC 2 Type 2 Attested SOC 2 Type 2 Attested SOC 2
OpenID Connect Certified Identity Provider OpenID Connect Certified Identity Provider OpenID
Avalon Solutions

Proven solutions, configured for your organisation.

Start with proven Avalon solutions for identity, membership, relationships, workflows, service delivery, workforce programmes and commerce. Adopt one or combine them on a single platform, configured around your processes, policies and integrations.

🤝

Membership Management

Member CRM · subscriptions · engagement

Manage members, organisations, subscriptions, renewals, events, communications and self-service through one connected member record.

🔗

Relationship Management

CRM · organisations · stakeholders

Bring organisations, contacts, interactions, activities and service history together in one governed relationship record.

🔄

Case & Workflow Management

Applications · approvals · automation

Turn applications, requests, reviews and approvals into structured workflows with clear ownership, deadlines and a complete audit trail.

🎧

Service Desk

Tickets · projects · SLAs

Manage support tickets, delivery boards, milestones, tasks and SLAs together—connected to the customer and a single operational record.

👥

Crew

Onboarding · training · accreditation

Onboard, train, accredit and manage regulated workforces through a trusted registry of people, qualifications and compliance status.

🎢

Concierge

Attractions · ticketing · point of sale

Manage tickets, admissions, rentals and on-site sales across digital and physical touchpoints, integrated with access and point-of-sale hardware.

🗳️

Employee Programmes

Balloting · credit allocation · participation

Run internal employee initiatives with configurable ballots, eligibility rules and credit allocations, supported by clear participation and allocation records.

📝

Training, Surveys & Assessments

Learning · assessment · feedback

Create and deliver training, assessments and surveys, with participation, responses, results and completion records managed in one place.

🛒

Commerce & Payments

Catalogue · checkout · subscriptions

Sell products, services, memberships and registrations through connected commerce journeys with flexible payments and fulfilment workflows.

Not sure where to start?

Start with the problem, not the product.

Tell us what your organisation needs to improve. We'll help identify the right Avalon capabilities and prepare a solution around your requirements.

Talk to us